HP Enterprise Off Campus Drive | Freshers | Technical Engineer – Mech, CSE, EEE, E&CE | BE/ B.Tech | Bangalore



HP Enterprise Off Campus Drive | Freshers | Technical Support Engineer | BE/ B.Tech – Mechanical, Electrical, Electronics, Computers Engineering  | Bangalore

Company: HP Enterprise Pvt Ltd.
Company Website: www.hpe.com
Positions: Technical Support Engineer
Experience: 0 – 2 Years
Job Location: Bangalore
Salary: Best in Industry
Education: Bachelor’s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
Troubleshooting & resolving complex technical issues in customer environmentResponsibilities:
  • Share best practices to reduce problem occurrences
  • Present action plan to customer and take consent. Also ensure there is no adverse impact of the action plan on the network.
  • Replicate customer environment in Lab
  • Escalate the issue in timely manner
  • Keep customer informed and set realistic expectations on issue resolution.
  • Contribute towards Knowledge Management
  • TAC should ensure he/she stays abreast with all the NPIs and changes/updates to the product.
Application Link: Click Here

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